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Los Pollos Hermanos Employee Training
April 10, 2017

Los Pollos Hermanos Employee Training

Let Gus Fring teach you the proper way to run a business with this Emmy-winning, 10-part training seminar.

01. Communication

Owner Gustavo “Gus” Fring explains proper employee behavior at Los Pollos Hermanos – where someone is always watching.

2min
April 10, 2017

02. Cleanliness

Learn the proper techniques for keeping the restaurant neat from owner Gustavo “Gus” Fring, a man who knows a thing or two about cleaning up messes.

2min
April 17, 2017

03. Shipping and Receiving

Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

2min
April 24, 2017

04. Customer Service

Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

2min
May 1, 2017

05. Employee Code of Conduct

Gustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.

2min
May 7, 2017

06. Loss Prevention

Gustavo "Gus” Fring shares his strategies to curb the theft of his "addictive" products.

2min
May 14, 2017

07. Sustainability

Gustavo "Gus” Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals.

2min
May 21, 2017

08. Brand Management

Gustavo “Gus” Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth.

2min
May 28, 2017

09. Conflict Resolution

Gustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees.

2min
June 5, 2017

10. Emergency Situations

Choking, poison, box cutters — all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm.

2min
June 12, 2017