Barry the boss has to arrange a funeral with over 1,000 mourners despite the body still being in Florida.
Staff at FA Albin & Sons prepare for another busy winter. Lee Cook explains the difficulties in driving a hearse through snow and reveals the essential extras modern vehicles carry.
Deptford manager Elaine James organises a big Caribbean send-off - an event involving 200 mourners, singing, dancing and a procession through the streets.
Doves, balloons and gospel singers feature in the annual memorial service, a chance for more than 1,000 people from the community to celebrate the lives of their lost loved ones and the fulfilment of a dream for Barry Dyer.
Lee Cook reveals the downside of working at FA Albin and Sons as finance director Richard Fletcher draws up the night duty rota, and Perry Mulligan's job is on the line as he sits his driving theory test for the third time.
Barry Dyer goes to America to discover how funerals are conducted there, visiting the renowned Cryonics Institute, and viewing the latest innovations.